Thank you so much for taking the time to share your feedback. We're so pleased to hear that your dad's stay with us has been a positive step in his recovery and that our environment has supported him in regaining his confidence. It's wonderful to know he's enjoyed his room, the access to outdoor space, and the range of activities and facilities, particularly the cinema room. We're especially grateful for your kind words about our team. Thank you also for highlighting the issue with the TV in the lounge. We completely understand how important these shared moments are for residents, and we're sorry for the inconvenience. Please rest assured this has been addressed. We're delighted your dad has had such a positive experience with us, and we wish him all the best in his continued recovery.