Thank you for taking the time to share your thoughts with us. We’re pleased to hear that you are satisfied with the overall cleanliness, care, and facilities, and we greatly appreciate your kind words about our wonderful carers and senior carers. <br> <br>We also understand your concerns regarding food preparation, presentation, and portion sizes. We recognise that many of our residents prefer differing portion sizes, and we will make sure to revisit this with the team to ensure that care plans are fully followed and that we better cater to individual preferences. <br> <br>Your feedback on the activity program is also invaluable, and we’ll certainly take it into consideration as we work on offering more engaging and varied activities that meet the needs and interests of our residents. We are committed to constantly developing and providing more creative and stimulating activities for all residents.<br> <br>Thank you again for your feedback. We’re committed to making continuous improvements to enhance the overall experience for all residents, and your input plays a crucial role in that process. If you have any further suggestions or concerns, please do not hesitate to reach out to the Home Manager directly who is always happy to listen.<br> <br>Best wishes,