Dear Lesley,Thank you so much for your heartfelt review. It means the world to us to hear how well your mam has settled in - especially that she's walking again, eating and drinking independently, and feeling at home. That's exactly the kind of transformation we strive for.Your kind words about our staff , from the care team to our brilliant housekeepers and kitchen staff, have been shared with everyone - they were absolutely delighted. We're especially proud that you've felt the dignity, respect, and compassion we aim to bring to every resident, every day.It's also wonderful to hear that our management team has made a positive impression. We believe great leadership is about supporting a culture where every team member feels valued and every resident is treated like family.Thank you again for your trust and recommendation - it's an honour to care for your mam. Warmest wishes