Good afternoon. Thank you for taking the time to review our service. I am delighted with the comments you have provided, and welcome all feedback from residents, relatives and visitors. We are constantly looking for ways to improve our service, with the Home undergoing massive changes in recent months. If there is anything you feel we could do to enhance your mums experience, and yours, please do not hesitate to get in touch with me directly. I will ensure this fantastic feedback is provided to the team. Best Wishes, Amanda