Thank you so much for your kind words. We're really pleased to hear that your mother is happy and well cared for at Prinsted Care Home. It's important to us that every resident feels supported, respected and comfortable, we're glad to know your mother has experienced that level of care.We also appreciate your feedback on communication. We believe it's essential to keep families involved and informed, and it's great to hear that this has been helpful for you.We will be sure to share your feedback with the team-it's always motivating for them to hear when their efforts are appreciated.Thank you again for trusting us with your mother's care. We'll continue to do our best to ensure she remains happy and well cared for.