Thank you so much for your kind  review. It means a great deal to know that your friend has felt safe, respected, and well cared for throughout her time with us-especially as her needs have changed. We're proud of our dedicated team, and your words about their kindness and attentiveness are deeply appreciated. We're also pleased that you've felt welcomed and supported as a visitor, including during the challenges of the COVID period. Thank you again for your continued trust-it's a privilege to care for your friend.