Thank you so much for your kind and thoughtful review. Were delighted to hear that your mum has been doing so well since moving in, both socially and physically. We understand that the initial transition during the management change may have been unsettling, so it means a great deal to know that the improvements have had such a positive impact. Your comments about our staff are truly appreciated they work hard to create a warm, safe, and caring environment for all our residents. Thank you again for your support and trust in us.