Thank you so much for your kind words and heartfelt feedback. We're truly honoured to care for your Gran and it means a great deal to the whole team to know she feels safe, valued, and at home here at Beach Croft. Our staff work hard to provide not just care, but genuine warmth and companionship, and your lovely comments will be shared with them all. We're especially grateful for your recognition of the manager - it's wonderful to see her dedication acknowledged. Thank you again for your recommendation and continued trust in us