Thank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities with your mum. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.