Thank you very much for your kind words about our new manager at Willow Court. We're delighted to hear that her care expertise is making a positive difference to the care we provide.We also appreciate your honest feedback regarding the laundry service and the identification of clothes and glasses. Please rest assured that we take this seriously and are actively working on improving these areas to ensure a better experience for our residents and their families.If you have any specific concerns or suggestions, please feel free to reach out to us directly. Your input is invaluable in helping us maintain and improve our standards.