Thank you for sharing your feedback in regard to Oxbow Manor. We are so glad to hear that you are overall satisfied with the quality of care you have been provided whilst staying with us.<br> <br>Regarding your financial concerns, we are sorry to hear that you are dissatisfied with the costs associated with our service. At Care UK, we pride ourselves in providing high quality care and support, including an extensive activities and lifestyle programme, alongside beautifully decorated accommodation with laundry, housekeeping, utilities, and maintenance services all included in the monthly cost.<br> <br>We also are sorry to hear that you are dissatisfied with the catering service provided in the home. We always aim to cater to the nutritional needs of every resident in the home and ensure that they are satisfied with the variety of meal choices we have available. <br> <br>We politely encourage you to reach out to the Home Manager directly to discuss any concerns you may have. They are always happy to listen to and address any worries or issues that may arise.<br> <br>Again, we would like to thank you for your feedback. Your input is invaluable to us and allows us to continue improving the service we provide.