Thank you for taking the time to share your feedback. Were very pleased to hear that you found our team  from carers to management  to be friendly, caring, and approachable. Your recognition of their efforts means a lot to us.We understand your concerns regarding cost, and wed like to reassure you that our pricing is in line with other care providers in the local area, reflecting the level of service, staffing, and facilities we provide. That said, were always striving to improve, and your comments are valuable as we continue working towards the highest possible standards of care. Thank you again for your constructive feedback and for trusting us with your care needs.