Thank you for taking the time to share your feedback. We truly value all comments as they help us improve the care and support we provide. Were sorry to hear your concerns regarding supervision during mealtimes and encouraging participation in activities. Please be assured that we have taken steps to address this. Our team has reinforced routines to ensure better supervision during dining and is actively working to support and encourage every resident including your loved one to engage in suitable activities and attend meals in the dining room. Our aim is to provide a nurturing environment where every individual feels supported, involved, and respected. Thank you once again for your input, and please don't hesitate to reach out directly if you'd like to discuss anything further.