Thank you very much for your feedback.  We're please to hear that you found the rooms to be excellent and our staff to be lovely, it is always encouraging to know that these aspects of our care are appreciated.  We also take your concerns seriously and appreciate you highlighting areas where we can improve.  Your comments will be shared with the relevant teams for review.  We are committed to providing the highest standards of care and your honest feedback helps us work towards that goal.  Please reach out directly if you would like to discuss your experience in more detail.