Hello,Thank you for your review. I am pleased to read that our service is looking after you as well as the Resident, that's one of our goals, to make everyone feel welcome and comfortable. St George's is a lovely home, I do think the household model makes it feel more like home and less like a nursing home for everyone. Also, you can't get away from having lovely people working there - that's absolutely vital in making it feel like a good place to be. Thanks for your feedback, with my best wishes, Helen