Thank you so much for your kind and uplifting words. Were absolutely delighted to hear how well your mum-in-law is settling in at Newton Grange  and especially that shes smiling so much. That truly means the world to us.Creating a warm, family-like environment is exactly what we strive for, and it's heartening to know thats how it feels to you. Your comments about our team being friendly, helpful, and brilliant will mean a lot to everyone here  well be sure to pass them on.Thank you again for taking the time to share your experience.Warmest regards,Jason Banfield