Thank you for your review. We are glad to hear that you are happy with the homes general care and your mothers day-to-day comfort, but you also feel that there have been some issues around her medication at times. We appreciate honest feedback from our families, because we always wish to do our very best for our residents. However, over the last couple of days, you have spoken at length with our operations manager and both agreed on some actions that will resolve your concerns. We will keep you updated on that and progress on the complaint that you have also raised. In addition, you can talk in confidence to our quality team on 07810 487150 and email them via quality@canfordhealthcare.co.uk.