Thank you so much for your kind and thoughtful words. We truly appreciate the trust you and your family have placed in us, especially given how difficult the decision must have been.Its always our aim to provide compassionate, person-centred care, and it's heartening to know that this has made a difference for your mum and your family. Your recognition means a great deal to the whole team, and were grateful for the opportunity to support your mum through her journey with us.Please know were always here for you.