Thank you for your lovely words about Trent Bridge. We're so pleased to hear that you were happy with the care your grandmother receives, and that you felt warmly welcomed by our team, this is exactly the experience we strive to provide.Your kind feedback will mean a great deal to our whole team, who work hard to ensure our residents and their families feel engaged, included, and well cared for. We're especially glad to know that you feel informed and involved, family connection is a key part of the care we provide.Thank you once again for taking the time to share your experience. The whole team will be delighted to hear your kind words.