Thank you so much for your kind and encouraging words.Were truly grateful for your feedback  especially given your background in monitoring and evaluation. It means a great deal to know that our standards and the dedication of our care team have made a positive impression on you.Our carers work with compassion and commitment every day, and hearing that this is reflected in your experience is both affirming and appreciated.Thank you again for your support.Warmest regards,Nichola and all the team at Ghyll Royd