Thank you so much for your kind and thoughtful words. We're truly grateful you took the time to share your experience, and we're delighted to hear that your father feels settled. It means a great deal to us that your family feels comfortable spending time here together - our ambition is always for Hutton View to feel like home for both residents and their loved ones. We also really appreciate your early feedback regarding communication gaps. We always encourage our families to speak with us about any concerns or queries, as it gives us the opportunity to address them quickly. Ensuring your Dad receives consistent and personalised care is always our priority. Your reflections help us continue to learn and improve, and it means the world to us that you have peace of mind. Thank you again for sharing.