Hello Karen, Thank you for your kind words about the care your mother is receiving. We're truly pleased to hear that she's feeling happier with us and that you're satisfied with the support we provide. It's also encouraging to know that any concerns have been resolved to your satisfaction.We did notice the rating accompanying your review and would welcome the opportunity to understand if there's anything more we can do to improve your experience further. Our team is always here to listen and support - both residents and their families - with openness and care.