thank you for your review and kind comments about the home. We are particularly delighted to hear that your father is really enjoying his meals! We understand the point you have raised about staff changes. Our people do move on for various reasons, so we use agency staff at times to ensure that we have sufficient personnel to be able to give our residents the care that they need while we are looking for replacements. Our aim is to offer the greatest continuity of care for our residents and the opportunity to build closer relationships with families. In the meantime, if you have any other queries about any aspect of your father's care, please feel free to come and talk to me.