Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear how pleased you are with the care your dad receives at Orchard House.It means a great deal to the whole team to know their attentiveness and compassion are making a real difference. Creating a homely, supportive environment where families feel confident and reassured is exactly what we strive for every day.We're especially grateful for your recognition that, while we may not be the most 'upmarket' in appearance, our focus is firmly on delivering high-quality care - and your comments affirm that we are getting it right where it matters most.Thank you again for your recommendation and ongoing support.