Thank you so much for your lovely message, it really means a lot to the whole team. We're so pleased that you and your mum feel happy and at home here at Norton House. We know how hard the transition into care can be. We understand you had worries before she came to us and it's such a big step. We're really glad those worries have been alleviated and that you can now enjoy quality time together without that extra burden.It's been a joy to get to know your mum. She's settled in so well and has made some lovely friendships along the way. Seeing her laughing and chatting with others is exactly what we hope for. We're committed to maintaining a safe and welcoming environment, and it's wonderful to hear that's been your experience. Most of all we're so touched that mum and you feel like part of the family, because you really are.