Thank you for taking the time to share such kind feedback. We are so pleased to hear that your mother is happy and relaxed at Carlton Court. It's wonderful to know that our team's friendliness and kindness are making a difference to her experience. Ensuring each resident feels safe, respected, and truly at home is at the heart of everything we do. Your words affirm the commitment and compassion our staff bring to their roles every day. Thank you again for your trust and support.