On behalf of all the team, thank you for such a positive review and for sharing your experience with us. It is indeed a difficult decision when a loved one moves into a care home and our team are here to support every step of the way. Our objective at Bearehill is to create a home from home with residents making their rooms as personal as possible. We are delighted you are happy with your mum's care and support and recognise the warmth, kindness, happiness and care of all the staff. It really does come from the heart. Thank you once again for your lovely review, I look forward to sharing it with the team.