Thank you so much for your kind and thoughtful words. We're truly delighted to hear that your mother has settled in well and feels at home with us. It means a great deal to know that our care givers have made a positive impression not just with their professionalism, but also with their warmth and sense of humour. We strive to treat every resident as the unique individual they are, and it's wonderful to know that this approach has made a difference for your mother. Your recommendation is the highest compliment we could receive, and we're grateful for your trust in us. Please don't hesitate to reach out if there's ever anything more we can do to support your family.