Thank you so much for your heartfelt review and for sharing your experience of Caer Gwent. We understand how difficult the decision to move a loved one into care can be, especially at such an emotional time and we're truly honoured that you chose Caer Gwent to support your mother. It means a great deal to hear that you felt welcomed and reassured from the moment you visited. Our team works hard to create a homely, compassionate environment where residents feel safe, valued and cared for and we're so pleased to hear that this came through during your visit and throughout your mother's transition. We're especially touched by your comments about the 24/7 care and the impact it has had on your mother's wellbeing and your family's peace of mind. Thank you again for your kind words and trust - we will make sure your feedback is shared with the whole team. It's a privilege to support your mother and your family.