Thank you for taking the time to leave a review, your comments are, very much, welcomed. We are sorry to hear there have been some issues with laundry, we will address this with the relevant team and ensure plans are made to review and improve this area. We are sorry to hear your perception that staff sit with people who are asleep and not those who are awake, our staff endevour to spend time with each family member that lives with us, we will ensure these comments are communicated with the relevant team and continue to improve our standards. We have a very exciting activities plan for the coming months, utilising our vast and beautiful outdoor spaces to promote well-being for all, in the recent weeks our family members have been enjoying the glorious weather in and around the grounds, fresh air and sunshine is a wonderful tool for well-being that we have been making the most of. Please do not hesitate to contact a member of the management team if you have any concerns or suggestions.