On behalf of the team, we would like to thank you for your wonderful feedback. We're delighted to hear that your friend received such great care at Thames View and that you found our team to be attentive and caring throughout. Reaching the age of 99 is an amazing milestone, and it was an honour to care for him. Providing exceptional care and support is at the heart of everything we do, so your kind recognition means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.