Thank you very much for your kind and thoughtful feedback regarding the Team's hard work and dedication in caring for your Mum. Your Mum was a remarkable individual, full of humour, kindness, and, above all, a genuine concern for others. We cherished every moment spent with her and will hold those memories close to our hearts forever. Her character was truly inspiring, and her precious smile consistently brightened our days and motivated us in our work. As a family, you were incredibly supportive and understanding throughout the duration of mum's stay with us, and your valuable input and feedback greatly assisted us in tailoring our care plans to meet your Mum's specific needs. The entire team felt deeply respected and appreciated through your family's warmth and support Thank you once again for your heartfelt words.