Thank you for your kind words. We're so pleased your cousin is happy and well cared for at Brynfield Manor. Our staff work hard to provide a warm, dignified, and supportive environment.We're especially proud of our manager whose compassion and vast experience set the tone for everything we do. The manager is deeply committed to delivering the highest standards of care and leads our team with genuine heart and professionalism.Your feedback means a great deal to us all and will be shared with the entire team.Warmest regards,Jason