Thank you for taking the time to leave us this review. It is important for us to have honest feedback as we are always striving to improve. I am so pleased you find our activities to be wonderful and you enjoy the social aspect of the home. I am sorry you are unsure of who to contact. You are always welcome to approach any member of our team who will always be on hand to advise you. Additionally myself as General Manager, our Deputy Manager, Administrator or receptionist are here everyday and will always help with anything you require. Once again thank you for taking the time to leave us a review.