Thank you so much for your thoughtful review, It truly means the world to us to hear how well your friend is doing and how warmly you were welcomed at Neu Living. Knowing that your friend is not only being looked after with professionalism and care but is also smiling, laughing, and enjoying moments with friends and carers-it's hard to put into words how much that means. We're incredibly grateful to the team at Neu Living for the dignity, kindness, and genuine human connection they offer every day. And we're also  thankful to you for visiting and for sharing your kind words based on your experience. We will be sure to share with the team. With heartfelt thanks