Thank you so much for your kind words and thoughtful review. We're truly grateful you took the time to share your experience with us. It means a great deal to the whole team to know that you felt this way about the care provided at Wood Hill Grange. We always strive to create a warm, supportive environment where residents and their families feel valued and reassured. Your feedback is a lovely reminder of why we do what we do, and it will certainly be shared with our staff - it's moments like this that make all the difference.If there's ever anything more we can do to support your family, please don't hesitate to get in touch.Warm regards, Operations Manager