Thank you so much for your beautiful words and for taking the time to share your experience. It means so much to every member of our team to know that the care we provided brought comfort and reassurance to you and your mum during such a sensitive time. It was an honour and a privilege to care for your mum and to support your family. She was a truly wonderful lady full of life, humour and warmth, and it was a joy getting to know her. She will be fondly remembered by all of us here. Your kind words about the dignity, respect and genuine warmth shown by our staff remind us why we do what we do each day. I will make sure your lovely feedback is shared with the whole team. It will bring them so much pride and encouragement.Thank you once again for sharing your experience and for placing your trust in us.