Thank you so much for your kind and heartfelt feedback. It truly means a great deal to us to hear that your friend now feels calm, confident, and well cared for at Milton House.We are especially touched to know that your visits are now filled with joy rather than distress. Creating a safe, loving, and uplifting environment is at the heart of everything we do, and your words reassure us that we are achieving that goal-not just for our residents, but also for those who care about them.Your praise for our staff is deeply appreciated, and I will be sure to share your comments with the whole team. Knowing their dedication is making a meaningful difference will mean so much to them.Thank you again for your thoughtful message.