Thank you, it is a pleasure to support our residents as the enter our home for the first time, its can be a very worrying time for all concerned and we hope that by showing our kindness and compassion it eases the burden on both the resident and their family. It is very much a team effort and each department tries hard to make the experience as easy as possible. We really appreciate that you have taken the time to let us know how your visit has been and that you feel supported as part of the family at Oakbank Care Home.