Thank you for your incredibly thoughtful review. We know how daunting it is to find the right care home, especially with your nursing background and high expectations. It means so much to know we've exceeded them. We're truly proud of our staff's attentiveness and welcoming nature. It's also wonderful that you find our home manager visible and approachable; clear communication is key. Your comments about timely call bell responses, room quality, and especially the absence of odours are incredibly gratifying. We strive for a comfortable, clean, and responsive environment, and your praise confirms our efforts are making a positive difference. Thank you again for your kind words. We're honored to have your loved one with us and to have earned your trust.