Thank you so much for your kind and heartfelt review. We are truly touched by your words and grateful that you've taken the time to share your experience.It means the world to us to hear that your mother is happy, relaxed, and receiving the care she deserves. Supporting both our residents and their families is at the heart of what we do, and we're so pleased to know that our communication and attention to detail have brought comfort and confidence to your family.Our dedicated team of carers and staff at Moat House strive every day to provide a safe, compassionate, and enriching environment, and your feedback is a wonderful affirmation of their efforts. We'll be sure to share your kind comments with them, they'll be thrilled to know they've made a positive impact.Thank you again for your trust and support. Please don't hesitate to reach out if there's ever anything more we can do.