Thank you for your feedback, we appreciate you taking the time to share your thoughts.We're pleased to hear that you felt welcomed and recognised by our team-it truly means a lot to us. As a newly opened Care Home, we appreciate your understanding during our busier periods, and we're glad that the positive atmosphere still shone through. We have had lots of new team members join us over the last few weeks to ensure that our high standards are upheld for both current and future residents. Thank you again for taking the time to share your experience