Dear Richard,Thank you for your lovely review. We're so pleased to hear that your loved one feels happy and content at Brynfield Manor.Much of what makes our home special is down to our outstanding manager. Her commitment, compassion, and hands-on leadership set the tone for everything we do. The manager ensures that every member of staff delivers care with warmth, respect, and attention to detail. The quality of the food, the cleanliness of the home, and the range of engaging activities all reflect her drive to create a truly supportive and uplifting environment.We're grateful for your kind words - they mean a great deal to the whole team.Warm regards,Jason Banfield