Thank you for taking the time to submit your review, and for your kind words. It is good to know that your sister is happy and feels at home here at Haydale. It is such a pleasure looking after her - she has a particular sense of humour that always makes me smile, and she will put a smile on the faces of staff, residents and visitors on a daily basis.  If there is anything that you think we can do to make your sister a little bit happier or bring a smile to her face, please pop in and see me whenever you're visiting.