Thank you so much for your deeply thoughtful and generous words. We are truly touched by your recognition of the care and respect our team strives to provide every day.  We understand how incredibly difficult it can be to make the decision to entrust a loved one to the care of others, and we're honoured that you've placed your trust in Churchfields. Our team is genuinely committed to treating every resident as an individual, and your kind words affirm the values we hold dear. Thank you also for your note about cleanliness-particularly the floors. We take all feedback seriously and will review this with our housekeeping team to ensure standards remain consistently high throughout the home.