Thank you so much for your kind words and for taking the time to share your thoughts with us.We're so pleased to hear that you've had such positive experiences with the care team supporting your grandad. It's wonderful to know they've been helpful, approachable, and supportive whenever you've had questions or concerns. Your recognition means a great deal to the team.We're also glad you've found the home clean and tidy, creating a welcoming and comfortable environment for our residents and their families is very important to us.Thank you again for your thoughtful message and for your continued trust. It's a privilege to care for your grandad.,Best wishes From us all at Abbot care home.