Thank you so much for your kind feedback. It means a great deal to our team to know your mom feels well looked after and that our staff have made a positive impression.Alexia Court has recently come under new ownership, and weve already begun making significant improvements across the homeincluding care standards, facilities, and the overall environment. Were committed to delivering outstanding care and creating a warm, safe, and supportive setting for all residents.As part of your upcoming one-to-one care review, wed be happy to meet with you directly to explore how we can turn those 4-star areas into 5 and ensure your moms experience continues to improve.Thank you again for your thoughtful reviewwe truly appreciate your support and look forward to building on the progress weve already made.