Thank you for your feedback. We welcome feedback as it assists us with the ongoing review and improvement of our services.  We are now providing shade from the sun on balconies used by our residents. Name badges are on order and we await their delivery. The home has experienced some turnover of staff buy this has had a positive effect on the home. The home continues to recruit individuals that will embrace and promote the values of Morar Living. There are a number of new employees currently onboarding. One of which is the new home manager, who joins us in August. He brings with him a wealth of experience and a solid reputation.