Thank you for taking the time to share your review. We're delighted to hear that you've noticed positive changes and improvements in recent months. Our team is committed to providing a welcoming and caring environment for residents and their families, and it's wonderful to see that reflected in your feedback. We appreciate your suggestion regarding additional transport options and will certainly consider how we can enhance opportunities for residents to enjoy outings. Please also feel free to discuss any feedback on the areas of lower scores with the team. Your feedback means a lot to us, and we'll continue striving to make South Africa Lodge the best it can be.