Thank you so much for your thoughtful and kind words. We're truly honoured to have cared for your dad during his time at Inglewood. It means a great deal to hear that his quality of life was improved and that our support helped ease some of the pressure on your family. Our team works hard to create a warm, supportive environment, and it's wonderful to know that this was felt throughout your dads stay. Your recognition of our commitment to continuous improvement and investment in both staff and residents is deeply appreciated. Thank you again for your trust.